dear sitecom

This wireless adapter which I paid extra for, because of its multi os compatibility windows / os x etc has just suddenly died, now it is not recognised whichever machine I plug it into. I now discover your cunning clause to knacker me on the warranty front to claim that if i didn’t register within 3 weeks of purchase (which I cant remember whether i did register or not , and certainly cant find my registration code if i did, I used the form for lost registration code and put in two likely email addresses but no email has been received even though the form claims to have sent emails etc ? so I appear to be unable to use the 10 year warranty ? well in that case i wish to utilise my consumer rights in terms of warranty, theres no way this product should have died within this timeframe especially considering the premium I paid at the time compared to purchasing a cheaper USB stick, for extra compatibility and warranty. Where can I send the stick to, so you can asses it from a functioning perspective as no light comes on and it is not recognised in any form any longer whichever machine I plug it into, it was operating fine on a windows xp machine and then just suddenly stopped being recognised hardware wise whichever machine it is plugged into, I have downloaded and installed latest drivers etc, I note that the installer on the mac side fails to successfully install the drivers under snow leopard, but whichever machine i plug it into it is as dead as a doornail now, which it wasn’t before. it is being plugged directly into the port of a machine not being of a keyboard or hub or anything underpowered, so that is not the issue.

looking forward to your response.

a customer