I no longer respond to surveys, why you may ask ?
well mainly because the surveys are engineered to be skewed and imbalanced toward only a positive response being enterable.
ie if they have a question it so often goes like

do you >
feel disatisfied
feel indifferent
feel positive
feel happy
feel very happy
feel extremely satisfied
about x’s performance.

ie they skew the results spectrum such that results can be weighted massivley into the positive spectrum ie.

-1 feel disatisfied
0 feel indifferent
+1 feel positive
+2 feel happy
+3 feel very happy
+4 feel extremely satisfied

this is why multiple choice has mainly become a farce because its so easily abused.

the other type of thing they do is ask you a question about something they already know the answer to in which they know theyre is only possibly a positive result, not because they really want feedback about it within the questionaire, but because theyre are using the questionaire to market to you or make you think about how wonderfull they are. and at the same time it will pad out theyre questionaire with positive answers that they can then be used in marketing products later on to say how they received a 90 percent positive result in a poll or something from their customers.

or if they offer you a negative response they will make it just one overly strong one, ie “extremely dissatisfied” so the negative side of the choice doesn’t have as many graduations of choice, as such you’ll end up picking something at the im indifferent point, if your lucky enough to have it, or low satisfaction range.

basically questionaires are mainly a case of riganomics, ie the form of the question can be constructed to pre-determine its results. questionaires are often used today to generate spurious useless statistics. and if questionaires generate results no-one wants to hear, they can just bury them. And bear in mind companies pay other companys to generate these questionaires so the relationship is already skewed.