My problem is your pricing model, its one thing to increase the cost of stamps so heavily, But the minimum price of 2nd class packet post means you have now moved the minimum price to send anything other than a large letter to £2.20 2nd class, even a CD costs £2.20 to send in the post, even if it will go large letter, i find the people behind the post office counter, if i say 2nd class defaulting to charging me as packet post all the damn time unless I Remember to tell them “Large letter” explicitly ! when the item will quite clearly fit through a letter box ? now there is such non relative pricing weight wise between 2nd class Large letter and 2nd class Packet post this is an issue?
and its not until I got home and looked at my receipt I saw all these new minimum £2.20 charges all over the receipt ! Please Tell all your counter staff to ask which kind of 2nd class post, and not leave it to their lazy decision making, whichever way this is price gouging on packet post, and how may I ask do hongkong sellers seem able to use theirs and my countrys postal services combined at a lower price than I can from resident within my country ? You may have a pensions black hole to fill, which you wish to plug because you offered too generous a pension scheme with not enough personal contributions coming from the employees to actually provide the benefits they expected to get, that is your problem and I do not wish to pay for such fiscal imprudence or fiscally unfounded offerings or promises, to make up your deficits.
I dont personally have anything but a state pension, and if I did have a private pension I certainly would not expect anyone else to pay for my pension, I would expect to pay for it myself with my own contributions. Do employees now make realistic contributions ? relative to the pensions they expect to receive at the end ? or are you also expecting to fund those future generous pension payments through gouging future price leaps ? what has the increase been in employee contributions ? or have the unions got you over a barrel and do you just expect to gouge the poster for this pension issue ? is that the solution now ? because I think im now losing any belief or cultural loyalty to the royalmail as a service which is a shame because that will probably mean in the end the loss of heritage and culture and iconic postboxes in the end just because you weren’t honest with your employees as to the contributions they needed to make ?
also the price jump inherent in your pricing means that there is no pricing graduation on parcelforce express or special delivery from 2kg to 10kg this is blatantly also gouging, I shall be complaining to the ombusdman about the non linearity, black spots, humps and bump starts in your pricing model, Your decisions already mean that myhermes is quite obviously better value and they pickup from mine ! for the cheaper price they charge me for parcels above 1kg. between yours and ebays pricing model you are going to mean more perfectly serviceable products going to landfill because the costs of selling and delivering them are too high to justify the time spent selling them … well done.
Other Solutions might just been to have kept packet prices where they were whilst raising the basic letter rate, this would at least have kept packet volume the same, this way I think you will lose cashflow and profits once the packet posting public really comprehend what the cost increases actually equate to in their own pricing model, these changes will lower the volume overall of packet post for you imo. As now quite obviously you dont wish to accept the challenge of modernisation and being competetive for packet post compared to other postal companies, when realistically letter post will shrink more and more due to electronic communication, therefore you will be running the costs of a by foot delivery network without having much parcel traffic or letterpost to send out on it apart from marketing mail people dont want to receive? Also while I’m at it How do I stop you from selling my address, so as to allow junk mailshot companies marketing rubbish, to arrive through my letterbox ? this you seem rather effective at ? not that I wish you to be … Im not sure you deserve the royal mark anymore, but maybe its all just about whether the queen can afford your services ?